Please read these Terms of Service carefully before purchasing or using any services provided by PAjectory. By completing a purchase or using our services, you agree to be bound by these terms.
1. Acceptance of Terms
By accessing our website or purchasing any service from PAjectory, you confirm that you have read, understood, and agree to these Terms of Service. If you do not agree, please do not use our services.
2. Services Offered
PAjectory provides pre-physician assistant (PA) mentorship and application guidance services, including but not limited to personal statement revision, supplemental essay review, mock interviews, CASPA application review, and one-on-one consultations. All services are educational and advisory in nature. PAjectory does not represent, act as an agent for, or have any affiliation with any PA school or admissions committee.
3. Payment
- All payments are processed securely through Stripe
- Payment is required in full before any service is rendered
- Prices are listed on our website at the time of purchase and are subject to change without notice
- By completing payment you agree to these Terms of Service
4. Cancellation & Refund Policy
Consultations & Mock Interviews
- Cancellations made 48 hours or more before the scheduled appointment are eligible for a full refund.
- Cancellations made less than 48 hours before the scheduled appointment are non-refundable.
- Clients may reschedule one appointment at no additional charge if the request is made at least 24 hours before the scheduled appointment.
- If a rescheduling request is made less than 24 hours before the scheduled appointment, the appointment is not eligible for a refund. However, as a one-time courtesy, the client may reschedule to a new available date and time. Any additional late rescheduling requests or missed appointments will require a new paid booking.
- Clients who fail to attend a scheduled appointment without prior notice ("no-show") may reschedule one time at no additional charge. Any subsequent no-shows or missed appointments will require a new paid booking.
- If PAjectory must cancel or reschedule an appointment due to unforeseen circumstances, clients will have the option to reschedule or receive a full refund.
Personal Statement Revision & Supplemental Essay Review
- No refund once the review has begun.
CASPA Application Review
- No refund once the review has begun.
Bundle Package
- Full refund if requested before any services have been used
- Partial refund if some services have been used, prorated based on services completed
- No refund once all services have been delivered
Refunds are processed within 5–7 business days. Stripe's processing fee may be non-refundable.
5. No-Show Policy
- First no-show — we will reschedule your session one time as a courtesy
- Second no-show or more — payment is forfeited and no reschedule will be offered
6. Disclaimer — No Guarantee of Admission
PAjectory does not guarantee admission to any PA program. Our services are designed to strengthen your application, but acceptance decisions are made solely by individual PA school admissions committees. Results vary based on each applicant's qualifications, experience, and other factors outside of our control.
7. Client Responsibilities
- Clients are responsible for submitting accurate, complete, and up-to-date documents
- Clients are responsible for attending scheduled sessions on time
- Clients agree to use PAjectory's feedback and materials for their own personal application only
8. Intellectual Property
All feedback, edits, written content, and materials provided by PAjectory are for the purchasing client's personal use only. You may not resell, distribute, or share PAjectory's materials with others without written permission.
9. Privacy
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
10. Changes to These Terms
PAjectory reserves the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes are posted constitutes your acceptance of the revised terms.
11. Contact Us
If you have any questions about these Terms of Service, please contact us at:
PAjectory
Email: hello@pajectory.com